Privacy Policy
Date Last Updated: August 15, 2024
This policy describes the types of information we may collect from you or that you may provide when you visit our website communify.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by us or by any third party; or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information We Collect About You and How We Use It
We collect several types of personal information from and about you, including your name, email address, telephone number, and company name.
We collect personal information:
When you directly provide it to us by filling in forms on our Website. We may use this information in order to respond to inquiries made by users who have contacted us through our Website.
Automatically through cookies and other data collection technologies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. For the purpose of this privacy policy, cookies and other data collection technologies (like scripts, plugins, tags, etc.) are called “cookies.” Cookies may be categorized by how long they remain on your device and have expiration dates to determine how long they remain on your browser. We use cookies to help us analyze website traffic, improve our services, and customize content. We (or third parties) may also place, view, and/or use cookies and other automated collection tools to collect information about your use of the Website. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
The following types of cookies may be used when you visit our Website:
Cookie Type and Name | Purpose | Expiration |
Matomo Analytics _pk_ID _pk_ses | Tracks unique users and page views. | 13 months |
GoCRM/CallRail calltrk_session calltrk_fcid calltrk_landing calltrk_referrer | Used to distinguish users for analytics purposes. | 6 months |
“Do Not Track” Signals
A Do Not Track (“DNT”) signal is a privacy preference that individuals can set in certain web browsers to provide an individual with the opportunity to opt-out of tracking by website and other online services. Third-party systems that collect this type of information may permit you to opt-out through another method. Our Website responds to DNT signals.
Retention Period
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Disclosure of Your Information
We may disclose personal information you provide
- To fulfill the purpose for which you provide it;
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request; To enforce or apply our Terms of Use; or
- For any other purpose with your consent.
Your Privacy Rights
Europe / UK
If you are located in the European Economic Area (EEA) or United Kingdom (UK) and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below. However, please note that this will not affect the lawfulness of the processing before the withdrawal of our consent nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
California
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
- Under the California Consumer Privacy Act (CCPA), California residents have the rights listed below.
- The right to know about the personal information a business collects about them and how it is used and shared; The right to delete personal information collected from them (with some exceptions);
- The right to opt out of the sale or sharing of their personal information
- The right to non-discrimination for exercising their consumer privacy rights.
- The right to correct inaccurate personal information that a business has about them; and
- The right to limit the use and disclosure of sensitive personal information collected about them.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. We encourage you to review our privacy policy to check for any changes. If we make a material change to the way that we intend to use or disclose your personal information, we will notify you by modifying the date last updated at the beginning of the privacy policy.
To ask questions or comment about this privacy policy, you can contact our Data Protection Team, by email at dataprotection@communify.com. You can also contact us by email at sales@communify.com or by regular mail at 1728 Olympic Blvd Santa Monica, CA 90404.
